Verbindungsabbrüche - ständig das gleiche Problem!

[Alemanita]

Hallo liebe Community,

ich habe ganz arge Probleme mit meiner Internetverbindung und ich hoffe, Ihr könnt mir helfen.

Ich adde hier mal einen Auszug aus meinem SystemLog des Routers und beschreibe das Problem so gut ich kann:

Ständig bricht bei mir die Verbindung zum Internet ab, der Router (D-Link Wireless Lan) blinkt, dann habe ich kurze Zeit wieder eine Verbindung (wie jetzt gerade) und schwups bricht sie wieder ab. Es ist schier zum Verzweifeln! Von Freenet bekomme ich leider keine eindeutigen Statements, was es sein könnte, darum erhoffe ich mir Hilfe von Euch!

Sep 8 12:00:06> Valid Configuration Tree
Sep 8 12:00:11> Firewall NAT service started
Sep 8 12:00:12> Bridge Created: br0
Aug 9 12:01:00> Bridge Interface Added: eth0
Aug 9 12:01:01> pppd 2.4.1 started by root, uid 0
Aug 9 12:01:02> DSL Carrier is training
Aug 9 12:01:12> DSL Carrier is down
Aug 9 12:01:12> Bridge Interface Added: tiwlan0
Aug 9 12:01:22> DSL Carrier is training
Aug 9 12:01:32> DSL Carrier is down
Aug 9 12:01:42> DSL Carrier is up
Aug 9 12:01:52> DSL Carrier is training
Aug 9 12:02:02> DSL Carrier is down
Aug 9 12:02:12> DSL Carrier is training
Aug 9 12:02:22> DSL Carrier is down
Aug 9 12:02:32> DSL Carrier is up
Aug 9 12:02:41> System Call Error
Aug 9 12:02:41> Couldn't get channel number: Transport endpoint is not connected
Aug 9 12:02:41> Doing disconnect
Aug 9 12:02:41> pppd 2.4.1 started by root, uid 0
Aug 9 12:02:42> DSL Carrier is down
Aug 9 12:03:02> DSL Carrier is training
Aug 9 12:03:22> DSL Carrier is down
Aug 9 12:03:32> DSL Carrier is training
Aug 9 12:03:42> DSL Carrier is down
Aug 9 12:04:02> DSL Carrier is training
Aug 9 12:04:12> DSL Carrier is down
Aug 9 12:04:21> System Call Error
Aug 9 12:04:21> Couldn't get channel number: Transport endpoint is not connected
Aug 9 12:04:21> Doing disconnect
Aug 9 12:04:21> pppd 2.4.1 started by root, uid 0
Aug 9 12:04:42> DSL Carrier is training
Aug 9 12:04:52> DSL Carrier is down
Aug 9 12:05:02> DSL Carrier is training
Aug 9 12:05:12> DSL Carrier is down
Aug 9 12:05:32> DSL Carrier is training
Aug 9 12:05:42> DSL Carrier is down
Aug 9 12:05:52> DSL Carrier is training
Aug 9 12:06:01> System Call Error
Aug 9 12:06:01> Couldn't get channel number: Transport endpoint is not connected
Aug 9 12:06:01> Doing disconnect
Aug 9 12:06:02> pppd 2.4.1 started by root, uid 0
Aug 9 12:06:12> DSL Carrier is down
Aug 9 12:06:22> DSL Carrier is training
Aug 9 12:06:42> DSL Carrier is down
Aug 9 12:06:52> DSL Carrier is training
Aug 9 12:07:02> DSL Carrier is up
Aug 9 12:07:12> DSL Carrier is down
Aug 9 12:07:22> DSL Carrier is training
Aug 9 12:07:42> System Call Error
Aug 9 12:07:42> Couldn't get channel number: Transport endpoint is not connected
Aug 9 12:07:42> Doing disconnect
Aug 9 12:07:42> pppd 2.4.1 started by root, uid 0
Aug 9 12:07:42> DSL Carrier is down
Aug 9 12:08:02> DSL Carrier is training
Aug 9 12:08:22> DSL Carrier is down
Aug 9 12:08:32> DSL Carrier is training
Aug 9 12:08:42> DSL Carrier is up
Aug 9 12:08:42> Connect: ppp0 {--} nas0
Aug 9 12:08:44> WAN IP address 89.62.17.12
Aug 9 12:08:44> PPPoE Connect with IP Address 89.62.17.12
Aug 9 12:08:44> WAN gateway 62.104.190.58
Aug 9 12:08:44> PPPoE Connection Successfully Established
Aug 9 12:08:44> PPPoE Connect with Gateway IP Address: 62.104.190.58
Aug 9 12:08:44> primary DNS address 194.97.173.125
Aug 9 12:08:44> secondary DNS address 194.97.173.124
Aug 9 12:09:12> DSL Carrier is down
Aug 9 12:09:22> DSL Carrier is training
Aug 9 12:10:12> DSL Carrier is down
Aug 9 12:10:22> DSL Carrier is training
Aug 9 12:10:32> DSL Carrier is down
Aug 9 12:10:42> DSL Carrier is training
Aug 9 12:10:52> DSL Carrier is down
Aug 9 12:11:02> DSL Carrier is up
Aug 9 12:11:08> Connection terminated.
Aug 9 12:11:08> Doing disconnect
Aug 9 12:11:09> pppd 2.4.1 started by root, uid 0
Aug 9 12:11:09> Connect: ppp0 {--} nas0
Aug 9 12:11:13> PPPoE Connect with IP Address 89.62.17.168
Aug 9 12:11:13> PPPoE Connection Successfully Established
Aug 9 12:11:13> PPPoE Connect with Gateway IP Address: 62.104.190.58
Aug 9 12:11:13> WAN IP address 89.62.17.168
Aug 9 12:11:13> WAN gateway 62.104.190.58
Aug 9 12:11:13> primary DNS address 194.97.173.124
Aug 9 12:11:13> secondary DNS address 194.97.173.125
Aug 9 12:11:52> DSL Carrier is training
Aug 9 12:12:02> DSL Carrier is down
Aug 9 12:12:12> DSL Carrier is training
Aug 9 12:12:22> DSL Carrier is up
Aug 9 12:12:32> Connection terminated.
Aug 9 12:12:32> Doing disconnect
Aug 9 12:12:32> DSL Carrier is training
Aug 9 12:12:33> pppd 2.4.1 started by root, uid 0
Aug 9 12:12:42> DSL Carrier is up
Aug 9 12:13:02> DSL Carrier is training
Aug 9 12:13:12> DSL Carrier is up
Aug 9 12:13:22> DSL Carrier is down
Aug 9 12:13:32> DSL Carrier is training
Aug 9 12:13:52> DSL Carrier is down
Aug 9 12:14:12> DSL Carrier is up
Aug 9 12:14:13> System Call Error
Aug 9 12:14:13> Couldn't get channel number: Transport endpoint is not connected
Aug 9 12:14:13> Doing disconnect
Aug 9 12:14:13> pppd 2.4.1 started by root, uid 0


Also: was könnte das Problem sein? Und wie kann man es beheben?

Vielen Dank im Voraus für Eure Hilfe!

Ale

 

[fritte76]

Tja ohne Einsicht in die Leitungsdaten ist das schwer zu sagen da könnte dir die Technik von Freenet am besten helfen. Was hast du denn überhaupt für eine DSL-Verbindung und haste irgendwelche Informationen über deine Leitungswerte ? Wenn ich mußte halt erstmal alles bei dir abprüfen bevor du definitiv den Fehler bei Freenet suchen kannst.

Kabel Checken.
Anderen Rechner testen.

 

[Alemanita]

Hallo Fritte,

danke für Deine Antwort.

Nach zähen Verhandlungen per mail mit Freenet (und dem freundlichen Hinweis, ich solle doch mal den technischen Support anrufen - für € 1,24/ Minute) kommt wohl morgen ein Techniker der Telekom vorbei, um die Leitung zu prüfen. Damit schein etwas nicht in Ordnung zu sein...

Ist schon ätzend, wenn man monatlich sein Geld abdrückt und a) nicht ins Netz kommt un b)keinen kompetenten und kostengünstigen Support hat!

Sollte das weiterhin nicht funktionieren und der Techniker nichts machen können (und es liegt NICHT an der Hardware): kann ich dann den Vertrag mit Freenet kündigen?

Gruß,
Ale