ja, hab ich schon getestet, läuft auf einem anderen pc!
hier mal die komplette dokumentation (von unten nach oben lesen):
Customer 10/10/2004 06:14 AM
> hi again, i'm planing to buy the geforce 6600 gt or the ati x700, when
> the agp version will be released. do you think the game would run
> under one of this two video cards? then i would keep the game.
>
Response (Box Robert M.) 10/09/2004 08:40 PM
Thanks for updating me on this issue. If the game still will not run, unfortunately, I have no further suggestions for you at this time. We have exhausted all of the standard troubleshooting which can be done remotely, and at this point the game should be running properly but is not. This could be due to a hardware incompatibility, which we are not aware of, or simply an issue that was overlooked due to the nature of this correspondence. If you continue to troubleshoot your machine on your own and solve the problem, please drop us a line.
If you wish to return the game, here is your warranty information:
More then likely the store you bought it at will not accept the return because the box has been opened. In this case, you can send the game back to our Warranty department and we will give you a sealed copy of the game so that the store will accept the return.
Limited Warranty
Electronic Arts warrants to the original purchaser of this computer software product that the recording media on which the software programs are recorded will be free from defects in materials and workmanship for 90 days from the date of purchase. During such period defective media will be replaced if the original product is returned to Electronic Arts at the address below, together with;
· Dated proof of purchase
· A statement describing the defects
· The faulty media and your return address
· A daytime telephone number where we can contact you
This warranty is, in addition to, and does not affect your statutory rights in any way. This warranty does not apply to the software program themselves, which are provided "as is", nor does it apply to media which has been subject to misuse, damage or excessive wear.
For returns after the 90-day warranty period - Please return the product along with a check or money order for $7.50 made payable to Electronic Arts, and a brief description of the difficulty you are experiencing including your name, address, and phone number to the address below.
We strongly recommend that you send your product using a delivery method that is traceable.
Electronic Arts Customer Warranty
PO Box 9025
Redwood City, CA 94063-9025
warranty@ea.com
Customer 10/09/2004 06:00 AM
> hi, does still not work!
>
Response (Box Alex I.) 10/08/2004 02:29 PM
There are programs running on your system that may be interfering with the game. These programs are called processes and are not the same as background applications and tasks. These programs will come back next time you restart your computer but by ending them, we can determine whether or not the issue lies with a software conflict. Hold down the Ctrl, Alt, and Delete keys at the same time. This will bring up the "Task Manager", follow the steps below in order:
1) Click the "Processes" tab.
2) Click on the gray bar that says User Name, this will sort the processes by user name.
3) DO NOT select anything for SYSTEM, LOCAL SERVICE, or NETWORK SERVICE.
4) Close every process running under your user name EXCEPT "taskmgr.exe and explorer.exe".
5) Simply highlight the process and choose "end process". (*note* You can only end 1 process at a time)
6) Once all processes are closed under your user name EXCEPT "taskmgr.exe and explorer.exe" then you're done closing background tasks.
Don't worry that you are permanently changing your system configuration; these applications will return when you restart your system.
If you receive a warning for any of these, don't worry it is a standard warning message and is expected. Please click "yes" and continue.
You will want to download the AGP Driver update for the SiS Motherboard in the computer.
Go to:
http://download.sis.com
- Select Chipset, then AGP (GART) Driver, then the version of Windows you are using.
Be mindful of the Install instructions that SiS recommends.
If the trouble continues, you may want to try the settings on the following site:
http://www.ati.com/support/infobase/4219.html
Although it does not apply fully to the video card, it does apply to the Motherboard and may need to be set with the options listed.
Customer 10/08/2004 07:54 AM
i have to add this:
i mean, i have deactivated the secondery mode succesfully but the game does not work
Customer 10/08/2004 07:47 AM
hi,
it does not work!
i have tried it with deactivating and uninstalling the secondary mode!
also i have tried this again with original ati drivers and omega drivers, but it does not work!
is there any chance left, that the game will run on my system?
Response (Box Robert M.) 10/07/2004 05:11 PM
Thanks for contacting EASPORTS Technical Support. The All-in-Wonder cards are usually equipped with a secondary display setting (usually for TV-out display). Our games to not support dual display, so that may be causing the crash. Check to make sure that you do not have dual displays enabled. You can check this in your device manager.
To do this, Right Click on your MY COMPUTER icon and choose PROPERTIES from the drop down menu. Then Click on the DEVICE MANAGER tab in this window. In this window you should see a listing of devices. The first one that we are looking for is Display Adapters. Click on the + to the left of Display Adapters and that will bring out a couple entries under there. If you see the secondary display here, right-click on it and disable it.
Then start up the game again.
Customer 10/07/2004 08:17 AM
hi there again!
some additional info for you!
sim city 4, warcraft3 tft, battlefield 1942 and joint operations are running on my system!
i hope you can help me to fix this problem, because madden is my favorite sports title!
thank you!!!
Customer 10/07/2004 06:26 AM
> hi, as attachement the dxdiag.txt. i hope it can help you!
>
==================== text File Attachment ====================
DxDiag.txt, 63718 bytes, added to incident
Customer 10/07/2004 06:25 AM
hi, as an atachement the dxdiag!
Response (Box Richard A.) 10/06/2004 12:56 PM
Hello,
Thank you for contacting EA technical support. I am sorry that you are having difficulty.
In order to best troubleshoot your issue, I'm going to need some more system information. Can you send me the information from a program called dxdiag.exe. To do this:
1. Go to Start -> Run.
2. In the box, type the following: dxdiag
3. Hit "OK"
4. Click the "Save All Information" button on the first screen of the application.
5. Then on top of the "Save As" box that pops up, click the arrow just to the right of the "Save In" box, and select Desktop, then click Save.
6. Finally, attach the dxdiag.txt to your email reply.
After we receive this file we can continue troubleshooting the issues at hand and hopefully come to a solution.
Customer 10/05/2004 11:13 AM
Hi,
i have a little problem with madden 2005.
i have installed the game succesfully, but after the intro there comes the loading screen and then the picture freezes and i can do nothing (have to restart my pc)!
how can i fix this? i`ve loaded new graphic drivers, installed the patch, installed it new and nothing works. then i´ve tried it on another pc and there it works.
i really don`t know what to do now!
can you please help me?
thank you!!!
