Mein Englisch ist gut und die Email ist seit gestern dort. Soabld ich eine Antwort habe , poste ich Sie hier.
So die Email ist grad gekommen :
Thank you for contacting Amazon.co.uk.
After checking our records, we've found that a shipment from your order #202-7436080-4437131 has been returned to us by UPS.
Please accept our sincere apologies for any inconvenience that might have caused due to this issue.
As we are entirely internet based we are unable to determine the exact problem that the delivery man might have faced while locating the delivery address originally submitted for this order or the exact reason for its being returned to us as undeliverable.
If the order is returned to us as undeliverable, we will issue you a full refund as soon as we receive it at our Fulfilment Centre and will send you an e-mail to confirm that the refund has been processed.
You can find more information regarding possible reasons for non-delivery of an item here:
http://www.amazon.co.uk/gp/help/customer/display.html?ie=UTF8&nodeId=13833761
We are sorry that this delivery was unsuccessful and for any inconvenience that this may cause.
Unfortunately, we are unable to re-dispatch orders that are returned to us as undeliverable. If you still wish to receive these items, we would suggest that you return to our website and place a new order.
http://www.amazon.co.uk/your-account
Completed refunds information can be viewed when you visit Your Account. Under Where's My Stuff? click "Go" next to "Open and recently dispatched orders" and sign in with your e-mail address and password. The refund information will be visible at the bottom of the relevant order's summary page.
Hab ich das richtig verstanden , ich soll die Bestellung noch einmal aufgeben ? Wird meine Kreditkarte dann nicht doppelt belastet ?
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