Bluescreen bei Videowiedergabe!?

[etnies35]

Hey Leute,

ich bekomme immer einen Bluescreen (BAD_POOL_CALLER) wenn ich mir ein Video anschauen will. Der BS kommt bei jedem Player außer bei dem WMP. Musik kann ich mit dem VLC abspielen ohne das es einen Bluscreen gibt. Sobald ich ein Video starten will -> BS.
Mein System:

Intel Core i5 3570K @4,4Ghz
XFX HD7970
ASRock Z77 Extreme4
8GB Corsair RAM
1TB HDD

Ich habe schon sämtliche Treiber (LAN) deinstalliert und die neusten GraKA Treiber auch installiert. Spiele laufen ohne Probleme. Was ist da los?

Lg Max

 

[Rob83]

Denke du hast kaputte Codec files ^^
Läuft HotspotShield oder ähnliches?

 

[etnies35]

Denke du hast kaputte Codec files ^^
Läuft HotspotShield oder ähnliches?

Was soll das für ein Programm sein? Denke nicht dass sowas läuft

Lg

 

[Sourcesys]

Auch wenn, was soll den Hotspotshield damit zu tun haben?

Aktualisier mal Adobe Flash und Adobe Reader.

 

[etnies35]

Habe ich getan, der Bluescreen kommt dennoch..

Lg

 

[simpel1970]

Die Probleme treten auch auf, wenn CPU und GPU mit Standardtakt laufen?
Wenn ja, lade die Minidumps, die zum Bluescreen geschrieben werden hier im Forum hoch (oder werte sie selber aus -> Anleitung siehe Signatur).

 

[etnies35]

So,
einmal die Auswertung vom Bluescreen vom VLC-Player :



Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\051413-30640-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
Machine Name:
Kernel base = 0xfffff801`63e73000 PsLoadedModuleList = 0xfffff801`6413fb00
Debug session time: Tue May 14 12:08:45.779 2013 (UTC + 2:00)
System Uptime: 0 days 23:23:10.029
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {99, fffffa800c1bf008, 0, 0}

*** WARNING: Unable to verify timestamp for cm11264.sys
*** ERROR: Module load completed but symbols could not be loaded for cm11264.sys
Probably caused by : cm11264.sys ( cm11264+108b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000099, Attempt to free pool with invalid address (or corruption in pool header)
Arg2: fffffa800c1bf008, Address being freed
Arg3: 0000000000000000, 0
Arg4: 0000000000000000, 0

Debugging Details:
------------------


BUGCHECK_STR: 0xc2_99

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: vlc.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff801644bd18c to fffff80163ecd240

STACK_TEXT:
fffff880`1b2a72b8 fffff801`644bd18c : 00000000`000000c2 00000000`00000099 fffffa80`0c1bf008 00000000`00000000 : nt!KeBugCheckEx
fffff880`1b2a72c0 fffff801`64008bd5 : fffff880`1b2a75f0 00000000`00000004 00000000`00002008 fffff801`640e381c : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`1b2a7300 fffff801`640e5b35 : fffffa80`0c1beff8 fffff880`1b2a73b9 00000000`000000ca fffff801`640e34d4 : nt!VerifierFreeTrackedPool+0x41
fffff880`1b2a7340 fffff880`05cab08b : fffffa80`0c1bf008 fffffa80`0c89ef9c fffffa80`0bee7810 fffff880`1b2a74b0 : nt!ExDeferredFreePool+0xf75
fffff880`1b2a7420 fffffa80`0c1bf008 : fffffa80`0c89ef9c fffffa80`0bee7810 fffff880`1b2a74b0 00000000`c0000001 : cm11264+0x108b
fffff880`1b2a7428 fffffa80`0c89ef9c : fffffa80`0bee7810 fffff880`1b2a74b0 00000000`c0000001 fffff880`05caef31 : 0xfffffa80`0c1bf008
fffff880`1b2a7430 fffffa80`0bee7810 : fffff880`1b2a74b0 00000000`c0000001 fffff880`05caef31 fffffa80`0bf18010 : 0xfffffa80`0c89ef9c
fffff880`1b2a7438 fffff880`1b2a74b0 : 00000000`c0000001 fffff880`05caef31 fffffa80`0bf18010 fffffa80`0bee7810 : 0xfffffa80`0bee7810
fffff880`1b2a7440 00000000`c0000001 : fffff880`05caef31 fffffa80`0bf18010 fffffa80`0bee7810 fffffa80`0c89ef9c : 0xfffff880`1b2a74b0
fffff880`1b2a7448 fffff880`05caef31 : fffffa80`0bf18010 fffffa80`0bee7810 fffffa80`0c89ef9c fffff880`06092720 : 0xc0000001
fffff880`1b2a7450 fffffa80`0bf18010 : fffffa80`0bee7810 fffffa80`0c89ef9c fffff880`06092720 fffffa80`0bf86018 : cm11264+0x4f31
fffff880`1b2a7458 fffffa80`0bee7810 : fffffa80`0c89ef9c fffff880`06092720 fffffa80`0bf86018 fffff880`060bb3fc : 0xfffffa80`0bf18010
fffff880`1b2a7460 fffffa80`0c89ef9c : fffff880`06092720 fffffa80`0bf86018 fffff880`060bb3fc 00000000`c000009a : 0xfffffa80`0bee7810
fffff880`1b2a7468 fffff880`06092720 : fffffa80`0bf86018 fffff880`060bb3fc 00000000`c000009a fffff880`1b2a75f0 : 0xfffffa80`0c89ef9c
fffff880`1b2a7470 fffffa80`0bf86018 : fffff880`060bb3fc 00000000`c000009a fffff880`1b2a75f0 fffffa80`0c89ef9c : cm11264+0x3e8720
fffff880`1b2a7478 fffff880`060bb3fc : 00000000`c000009a fffff880`1b2a75f0 fffffa80`0c89ef9c 00000000`c0000001 : 0xfffffa80`0bf86018
fffff880`1b2a7480 00000000`c000009a : fffff880`1b2a75f0 fffffa80`0c89ef9c 00000000`c0000001 00000000`c000000d : cm11264+0x4113fc
fffff880`1b2a7488 fffff880`1b2a75f0 : fffffa80`0c89ef9c 00000000`c0000001 00000000`c000000d fffff880`060bb381 : 0xc000009a
fffff880`1b2a7490 fffffa80`0c89ef9c : 00000000`c0000001 00000000`c000000d fffff880`060bb381 fffffa80`0bee7810 : 0xfffff880`1b2a75f0
fffff880`1b2a7498 00000000`c0000001 : 00000000`c000000d fffff880`060bb381 fffffa80`0bee7810 00000000`00000000 : 0xfffffa80`0c89ef9c
fffff880`1b2a74a0 00000000`c000000d : fffff880`060bb381 fffffa80`0bee7810 00000000`00000000 fffffa80`0ee60440 : 0xc0000001
fffff880`1b2a74a8 fffff880`060bb381 : fffffa80`0bee7810 00000000`00000000 fffffa80`0ee60440 fffffa80`0bf18018 : 0xc000000d
fffff880`1b2a74b0 fffffa80`0bee7810 : 00000000`00000000 fffffa80`0ee60440 fffffa80`0bf18018 fffff880`1b2a7550 : cm11264+0x411381
fffff880`1b2a74b8 00000000`00000000 : fffffa80`0ee60440 fffffa80`0bf18018 fffff880`1b2a7550 fffff880`1b2a7b00 : 0xfffffa80`0bee7810


STACK_COMMAND: kb

FOLLOWUP_IP:
cm11264+108b
fffff880`05cab08b ?? ???

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: cm11264+108b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cm11264

IMAGE_NAME: cm11264.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 506d4f88

FAILURE_BUCKET_ID: 0xc2_99_cm11264+108b

BUCKET_ID: 0xc2_99_cm11264+108b

Followup: MachineOwner
---------

0: kd> lmvm cm11264
start end module name
fffff880`05caa000 fffff880`060e7000 cm11264 T (no symbols)
Loaded symbol image file: cm11264.sys
Image path: cm11264.sys
Image name: cm11264.sys
Timestamp: Thu Oct 04 10:57:44 2012 (506D4F88)
CheckSum: 003EF8D2
ImageSize: 0043D000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4



Und einmal die Auswertung wenn der Bluescreen bei PowerDVD12 erscheint:


Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\051413-14828-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16551.amd64fre.win8_gdr.130306-1502
Machine Name:
Kernel base = 0xfffff800`cca7a000 PsLoadedModuleList = 0xfffff800`ccd46b00
Debug session time: Tue May 14 12:19:52.399 2013 (UTC + 2:00)
System Uptime: 0 days 0:10:44.038
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 11c1, 0, fffffa8006eb9008}

*** WARNING: Unable to verify timestamp for cm11264.sys
*** ERROR: Module load completed but symbols could not be loaded for cm11264.sys
GetPointerFromAddress: unable to read from fffff800ccdd2168
GetUlongFromAddress: unable to read from fffff800ccdd21f8
GetUlongFromAddress: unable to read from fffff800ccd0d568
Probably caused by : cm11264.sys ( cm11264+108b )

Followup: MachineOwner
---------

0: kd> !analyze –v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 11c1, 0, fffffa8006eb9008}

GetUlongFromAddress: unable to read from fffff800ccd0d568
Probably caused by : cm11264.sys ( cm11264+108b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011c1, (reserved)
Arg3: 0000000000000000, Memory contents of the pool block
Arg4: fffffa8006eb9008, Address of the block of pool being deallocated

Debugging Details:
------------------

GetUlongFromAddress: unable to read from fffff800ccd0d568

POOL_ADDRESS: fffffa8006eb9008 Nonpaged pool

BUGCHECK_STR: 0xc2_7

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: vthum.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff800ccceca6a to fffff800ccad4240

STACK_TEXT:
fffff880`19cca338 fffff800`ccceca6a : 00000000`000000c2 00000000`00000007 00000000`000011c1 00000000`00000000 : nt!KeBugCheckEx
fffff880`19cca340 fffff880`0787d08b : fffffa80`06eb9008 fffffa80`0cbb98dc fffffa80`06cf9490 fffff880`19cca4b0 : nt!ExDeferredFreePool+0xe8e
fffff880`19cca420 fffffa80`06eb9008 : fffffa80`0cbb98dc fffffa80`06cf9490 fffff880`19cca4b0 00000000`c0000001 : cm11264+0x108b
fffff880`19cca428 fffffa80`0cbb98dc : fffffa80`06cf9490 fffff880`19cca4b0 00000000`c0000001 fffff880`07880f31 : 0xfffffa80`06eb9008
fffff880`19cca430 fffffa80`06cf9490 : fffff880`19cca4b0 00000000`c0000001 fffff880`07880f31 fffffa80`06eed510 : 0xfffffa80`0cbb98dc
fffff880`19cca438 fffff880`19cca4b0 : 00000000`c0000001 fffff880`07880f31 fffffa80`06eed510 fffffa80`06cf9490 : 0xfffffa80`06cf9490
fffff880`19cca440 00000000`c0000001 : fffff880`07880f31 fffffa80`06eed510 fffffa80`06cf9490 fffffa80`0cbb98dc : 0xfffff880`19cca4b0
fffff880`19cca448 fffff880`07880f31 : fffffa80`06eed510 fffffa80`06cf9490 fffffa80`0cbb98dc fffff880`07c64720 : 0xc0000001
fffff880`19cca450 fffffa80`06eed510 : fffffa80`06cf9490 fffffa80`0cbb98dc fffff880`07c64720 fffffa80`06c548e8 : cm11264+0x4f31
fffff880`19cca458 fffffa80`06cf9490 : fffffa80`0cbb98dc fffff880`07c64720 fffffa80`06c548e8 fffff880`07c8d3fc : 0xfffffa80`06eed510
fffff880`19cca460 fffffa80`0cbb98dc : fffff880`07c64720 fffffa80`06c548e8 fffff880`07c8d3fc 00000000`c000009a : 0xfffffa80`06cf9490
fffff880`19cca468 fffff880`07c64720 : fffffa80`06c548e8 fffff880`07c8d3fc 00000000`c000009a fffff880`19cca5f0 : 0xfffffa80`0cbb98dc
fffff880`19cca470 fffffa80`06c548e8 : fffff880`07c8d3fc 00000000`c000009a fffff880`19cca5f0 fffffa80`0cbb98dc : cm11264+0x3e8720
fffff880`19cca478 fffff880`07c8d3fc : 00000000`c000009a fffff880`19cca5f0 fffffa80`0cbb98dc 00000000`c0000001 : 0xfffffa80`06c548e8
fffff880`19cca480 00000000`c000009a : fffff880`19cca5f0 fffffa80`0cbb98dc 00000000`c0000001 00000000`c000000d : cm11264+0x4113fc
fffff880`19cca488 fffff880`19cca5f0 : fffffa80`0cbb98dc 00000000`c0000001 00000000`c000000d fffff880`07c8d381 : 0xc000009a
fffff880`19cca490 fffffa80`0cbb98dc : 00000000`c0000001 00000000`c000000d fffff880`07c8d381 fffffa80`06cf9490 : 0xfffff880`19cca5f0
fffff880`19cca498 00000000`c0000001 : 00000000`c000000d fffff880`07c8d381 fffffa80`06cf9490 00000000`00000000 : 0xfffffa80`0cbb98dc
fffff880`19cca4a0 00000000`c000000d : fffff880`07c8d381 fffffa80`06cf9490 00000000`00000000 fffffa80`0ce4ff70 : 0xc0000001
fffff880`19cca4a8 fffff880`07c8d381 : fffffa80`06cf9490 00000000`00000000 fffffa80`0ce4ff70 fffffa80`06eed518 : 0xc000000d
fffff880`19cca4b0 fffffa80`06cf9490 : 00000000`00000000 fffffa80`0ce4ff70 fffffa80`06eed518 fffff880`19cca550 : cm11264+0x411381
fffff880`19cca4b8 00000000`00000000 : fffffa80`0ce4ff70 fffffa80`06eed518 fffff880`19cca550 fffff880`19ccab00 : 0xfffffa80`06cf9490


STACK_COMMAND: kb

FOLLOWUP_IP:
cm11264+108b
fffff880`0787d08b ?? ???

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: cm11264+108b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cm11264

IMAGE_NAME: cm11264.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 506d4f88

FAILURE_BUCKET_ID: 0xc2_7_cm11264+108b

BUCKET_ID: 0xc2_7_cm11264+108b

Followup: MachineOwner
---------


Liebe Grüße

 

[simpel1970]

Beide Male wurde der Absturz durch den Audio Treiber (cm11264.sys) verursacht.
Nutzt du den Onboard Sound, oder hast du eine separate Soundkarte eingebaut?

 

[etnies35]

Ich habe eine ASUS Xonar U3 und den dazugehörigen Treiber installiert. Vor dem neu aufsetzen hat die aber keine Probleme gemacht. Treiber neu installieren?

Lg

 

[simpel1970]

Würde sich anbieten, da die cm11264.sys der Audiotreiber der Xonar ist. Aktuell installierten Treiber deinstallieren und anschließend den aktuellsten verfügbaren Treiber installieren.