Bluescreen - Analyse hilft mir nicht weiter

RaepDolan

Newbie
Registriert
Jan. 2014
Beiträge
4
Um mich kurz zu fassen:
Ich habe in letzter Zeit schonmal häufiger Bluescreens mit meinem Laptop.
Allerdings noch nie während ich am zocken war. Habe mir nun WhoCrashed runtergeladen und nachgeschaut woran es denn liegen könnte, allerdings half mir das nicht wirklich weiter und ich wollte mich an Leute wenden die vielleicht mehr Ahnung davon haben. :D

Kurze Datenzusammenfassung vom Laptop:
i7 4700MQ
4GB HD 8970M
16GB DDR3 RAM
120GB SSD + 1TB HDD
Windows 8 64-Bit

Analysen:

On Thu 09.01.2014 00:43:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010914-5984-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
Bugcheck code: 0xA (0xFFFFFD7FFFFFF3E0, 0x2, 0x1, 0xFFFFF8024F530870)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 09.01.2014 00:43:17 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xA (0xFFFFFD7FFFFFF3E0, 0x2, 0x1, 0xFFFFF8024F530870)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 08.01.2014 08:03:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010814-6234-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800A4F31286, 0xFFFFD0003D985EA0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 04.01.2014 19:00:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010414-6093-01.dmp
This was probably caused by the following module: ks.sys (ks+0x1E477)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80001B2E477, 0x0, 0x3C)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\ks.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Kernel CSA Library
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 03.01.2014 22:03:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010314-5734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
Bugcheck code: 0x7F (0x8, 0xFFFFD000207EC1B0, 0xFFFFD00025797000, 0xFFFFF8032FD4C5B4)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 03.01.2014 21:55:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010314-5781-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x3222)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80002F2B222, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\usbport.sys
product: Betriebssystem Microsoft® Windows®
company: Microsoft Corporation
description: USB 1.1 & 2.0-Porttreiber
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
 
Willkommen im Forum!

Wäre noch interessant zu wissen, um welches Notebook es sich handelt (Marke, Modelname). Und wie in den Crashdumps schon steht, würde ich auch von einem Treiber oder Hardwarefehler ausgehen.

Wird das Notebook zu heiss? Check mal die Temperaturen per Log im Hintergund, während Du spielst oder nen Benchmark fährst.

Ansonten mal alle Treiber auf den neusten Stand bringen. Gerade beim Grafikkartentreiber auf den vom Hersteller zurückgreifen.
 
Ist "Eigenbau" von One.de, also Teile verändert und bestellt. Deswegen auch die grobe Zusammenfassung der Teile.
Ich könnte mir zur Zeit gut vorstellen das es zu irgendwelchen Problemen kommt vom umschalten von Gaming-Grafikkarte zu der Prozessorgrafik. Da es meist vor kam als ich lange gezockt hatte, auf den Desktop gegangen bin und noch etwas im Internet gesurft habe (Facebook, Youtube..)
Temperaturprobleme sollte es eigentlich keine geben. Prozessor beim Spielen 60-70° / Grafikkarte 80° zudem kommt die Tage noch ein Notebooklüfter dazu der die Temperaturen noch um einige Grad senken sollte.


Treiber benutze ich für die HD8970M folgende:
Treiber-Paketversion 13.251-131206a-166151E-ATI
Catalyst Version: 13.11

Für den i7 Grafikchip: 10.18.10.3379
 
kopiere den Ordner C:\Windows\Minidump auf den Desktop, packe ihn in eine Zip und lad die Zip im Anhang hoch.
 
laut dmps geht es in Richtung RAM:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffd7ffffff3e0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8024f530870, address which referenced memory

Debugging Details:
------------------

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: System

STACK_TEXT:
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!MmZeroPageThread
nt!PspSystemThreadStartup
nt!KiStartSystemThread


IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: AV_nt!MmZeroPageThread

BUCKET_ID: AV_nt!MmZeroPageThread
 
Heißt ich sollte am besten mal diesen Memtest machen?

Edit: Werde jetzt einfach mal Windows neu aufsetzen um definitiv Treiberprobleme ausschließen zu können.
Ist ja sowieso nichts wichtiges drauf. Wenn der Laptop aus ist wenn ich aufwache wird es vermutlich wirklich ein Hardwareproblem geben, dann lass ich übers restliche Wochenende einfach den Memtest laufen.
Vielen Dank schonmal für die Hilfe. :)
 
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