Ton kratzt - ACPI.sys?

Alicia0811

Newbie
Registriert
Mai 2018
Beiträge
2
Hallo,

ich habe mir erst letzte Woche einen neuen Laptop gekauft.. Schon nach kurzer Zeit ist mir aufgefallen, dass der Ton immer wieder mal kratzt.. Ich kenne mich nicht so besonders gut aus, aber hab ein bisschen gegoogelt und bin auf zwei Programme gestoßen: DCP Latency Checker und LatencyMon. Soweit ich das Problem herauslesen kann hat es etwas mit dem ACPI.sys Treiber zu tun...

Da ich davon nicht viel verstehe, frage ich mich nun, ob das Problem bei meinem Laptop eine Ausnahme ist, oder ob das wohl bei jedem Modell der Reihe auftreten würde? Also wenn ich den Laptop umtauschen würde, würde das Problem bei gleicher Nutzung vermutlich wieder auftreten oder eher nicht?


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Hier das Ergebnis von LatencyMon, falls das irgendwie weiterhilft:

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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:51:57 (h:mm:ss) on all processors.


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SYSTEM INFORMATION
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OS version: Windows 10 , 10.0, build: 15063 (x64)
Hardware: UX530UX, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Logical processors: 4
Processor groups: 1
RAM: 8073 MB total


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CPU SPEED
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Reported CPU speed: 2904 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 97145,954127
Average measured interrupt to process latency (µs): 6,415111

Highest measured interrupt to DPC latency (µs): 80702,723154
Average measured interrupt to DPC latency (µs): 1,602779


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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 1064,082645
Driver with highest ISR routine execution time: ACPI.sys - ACPI-Treiber für NT, Microsoft Corporation

Highest reported total ISR routine time (%): 0,017640
Driver with highest ISR total time: Wdf01000.sys - Kernelmodustreiber-Frameworklaufzeit, Microsoft Corporation

Total time spent in ISRs (%) 0,028279

ISR count (execution time <250 µs): 433696
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 20
ISR count (execution time 1000-1999 µs): 19
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 30178,167355
Driver with highest DPC routine execution time: tcpip.sys - TCP/IP-Treiber, Microsoft Corporation

Highest reported total DPC routine time (%): 0,080177
Driver with highest DPC total execution time: Wdf01000.sys - Kernelmodustreiber-Frameworklaufzeit, Microsoft Corporation

Total time spent in DPCs (%) 0,302954

DPC count (execution time <250 µs): 12704923
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 1661
DPC count (execution time 1000-1999 µs): 62
DPC count (execution time 2000-3999 µs): 12
DPC count (execution time >=4000 µs): 0


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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count: none

Total number of hard pagefaults 0
Hard pagefault count of hardest hit process: 0
Highest hard pagefault resolution time (µs): 0,0
Total time spent in hard pagefaults (%): 0,0
Number of processes hit: 0


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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 70,845293
CPU 0 ISR highest execution time (µs): 1064,082645
CPU 0 ISR total execution time (s): 3,520137
CPU 0 ISR count: 433112
CPU 0 DPC highest execution time (µs): 2441,474862
CPU 0 DPC total execution time (s): 28,552145
CPU 0 DPC count: 10670645
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CPU 1 Interrupt cycle time (s): 88,130656
CPU 1 ISR highest execution time (µs): 63,287534
CPU 1 ISR total execution time (s): 0,004866
CPU 1 ISR count: 501
CPU 1 DPC highest execution time (µs): 30178,167355
CPU 1 DPC total execution time (s): 1,469060
CPU 1 DPC count: 274538
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CPU 2 Interrupt cycle time (s): 46,323403
CPU 2 ISR highest execution time (µs): 18,963843
CPU 2 ISR total execution time (s): 0,000849
CPU 2 ISR count: 122
CPU 2 DPC highest execution time (µs): 7796,084022
CPU 2 DPC total execution time (s): 5,182657
CPU 2 DPC count: 1293675
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CPU 3 Interrupt cycle time (s): 83,924350
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 912,502066
CPU 3 DPC total execution time (s): 2,568952
CPU 3 DPC count: 467803
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Würde mal ALLES aktualisieren, Windows 10 15063 ist ja noch die 1703-Version ...
 
Danke für den Tipp. Hab das Windows Update gemacht.. Hat leider nichts gebracht, außer dass jetzt teilweise bei LatencyMon statt ACPI.sys HDAudBus.sys angezeigt wird..
 
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