Festplatte defekt?

Marker100 · 1. Dezember 2016

Guten Abend,

ich habe ein Problem mit der HDD in einem Netbook.

Fehlerbeschreibung:

- Win 7 wollte vom Netbook nicht mehr starten (schwarzer Bildschirm)
- Ich wollte Win 7 neu installieren, aber ohne Erfolg. Beim Formatieren der HDD meckerte Win 7 immer -> Fehler beim Formatieren

Ich habe also mal mit Ultimate Boot CD die HDD per Parted Magic getestet.

Die HDD konnte ich hier ohne Probleme neu formatieren. Mit Disc Health (Perform Test) werden mir aber Fehler angezeigt.

Ist die HDD komplett hin?

Eine erneute Win 7 Installation habe ich noch nicht wieder getestet.

Hier mal eine Zusammenfassung vom Test:

Code:

smartctl 5.43 2012-06-30 r3573 [i686-linux-3.10.4-pmagic] (local build)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     Hitachi HTS543232A7A384
Serial Number:    120314E2M3121K05T0BP
LU WWN Device Id: 5 000cca 6e9c29ffe
Firmware Version: ES2OA70K
User Capacity:    320,072,933,376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 6
Local Time is:    Thu Dec  1 18:58:10 2016 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 121)	The previous self-test completed having
					the read element of the test failed.
Total time to complete Offline 
data collection: 		(   45) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  82) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   077   077   062    Pre-fail  Always       -       87425025
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   236   236   033    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0012   093   093   000    Old_age   Always       -       12459
  5 Reallocated_Sector_Ct   0x0033   041   041   005    Pre-fail  Always       -       1132
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   098   098   000    Old_age   Always       -       904
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       820
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       56
193 Load_Cycle_Count        0x0012   092   092   000    Old_age   Always       -       84107
194 Temperature_Celsius     0x0002   193   193   000    Old_age   Always       -       31 (Min/Max 9/46)
196 Reallocated_Event_Count 0x0032   007   007   000    Old_age   Always       -       2307
197 Current_Pending_Sector  0x0022   092   092   000    Old_age   Always       -       408
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0
223 Load_Retry_Count        0x000a   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 1913 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1913 occurred at disk power-on lifetime: 903 hours (37 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 01 43 ec 62 00  Error: UNC at LBA = 0x0062ec43 = 6483011

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 01 30 47 ec 62 40 00      00:07:49.631  READ FPDMA QUEUED
  60 01 28 46 ec 62 40 00      00:07:49.631  READ FPDMA QUEUED
  60 01 20 45 ec 62 40 00      00:07:49.631  READ FPDMA QUEUED
  60 01 18 44 ec 62 40 00      00:07:49.631  READ FPDMA QUEUED
  60 01 10 43 ec 62 40 00      00:07:49.631  READ FPDMA QUEUED

Error 1912 occurred at disk power-on lifetime: 903 hours (37 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 0d 43 ec 62 00  Error: UNC at LBA = 0x0062ec43 = 6483011

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 58 08 f8 eb 62 40 00      00:07:46.338  READ FPDMA QUEUED
  60 a8 00 50 eb 62 40 00      00:07:46.338  READ FPDMA QUEUED
  60 58 08 f8 ea 62 40 00      00:07:46.335  READ FPDMA QUEUED
  60 a8 00 50 ea 62 40 00      00:07:46.335  READ FPDMA QUEUED
  60 58 08 f8 e9 62 40 00      00:07:46.332  READ FPDMA QUEUED

Error 1911 occurred at disk power-on lifetime: 903 hours (37 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 05 43 ec 62 00  Error: UNC at LBA = 0x0062ec43 = 6483011

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 08 40 ec 62 40 00      01:07:04.330  READ FPDMA QUEUED
  ef 02 00 00 00 00 00 00      01:07:04.330  SET FEATURES [Enable write cache]
  60 08 08 40 ec 62 40 ff      01:07:04.309  READ FPDMA QUEUED
  60 08 08 40 ec 62 40 00      01:07:01.002  READ FPDMA QUEUED
  ef 02 00 00 00 00 00 00      01:07:01.002  SET FEATURES [Enable write cache]

Error 1910 occurred at disk power-on lifetime: 903 hours (37 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 05 43 ec 62 00  Error: UNC at LBA = 0x0062ec43 = 6483011

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 08 40 ec 62 40 00      01:07:01.002  READ FPDMA QUEUED
  ef 02 00 00 00 00 00 00      01:07:01.002  SET FEATURES [Enable write cache]
  60 08 08 40 ec 62 40 ff      01:07:00.973  READ FPDMA QUEUED
  60 08 08 40 ec 62 40 00      01:06:57.659  READ FPDMA QUEUED
  ef 02 00 00 00 00 00 00      01:06:57.658  SET FEATURES [Enable write cache]

Error 1909 occurred at disk power-on lifetime: 903 hours (37 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 05 43 ec 62 00  Error: UNC at LBA = 0x0062ec43 = 6483011

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 08 40 ec 62 40 00      01:06:57.659  READ FPDMA QUEUED
  ef 02 00 00 00 00 00 00      01:06:57.658  SET FEATURES [Enable write cache]
  60 08 08 40 ec 62 40 ff      01:06:57.636  READ FPDMA QUEUED
  60 08 08 40 ec 62 40 00      01:06:54.331  READ FPDMA QUEUED
  ef 02 00 00 00 00 00 00      01:06:54.331  SET FEATURES [Enable write cache]

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%       904         34286900
# 2  Short offline       Completed: read failure       50%       903         1118
# 3  Short offline       Completed: read failure       50%       903         1118

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Hier mal noch Bilder:

Gruß Marker

Nero FX · 1. Dezember 2016

hi ja die Festplatte ist Defekt. Der Selbsttest scheitert bereits beim Lesen von Testdaten.

Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.

Code:

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%       904         34286900
# 2  Short offline       Completed: read failure       50%       903         1118
# 3  Short offline       Completed: read failure       50%       903         1118

Read Failure = Lesefehler.
Solche Fehler tretten eher langsam auf (immer öfter stürtzt der Rechner ab oder friert ein). Wenn das von jetzt auf gleich passiert liegt die Vermutung nahe das das Gerät heruntergefallen ist (oder anderen Krafteinwirkungen ausgesetzt war)

Holt · 1. Dezember 2016

Marker100 schrieb:
Ist die HDD komplett hin?

Ja, die kannst Du entsorgen und am besten durch eine SSD ersetzen, denn die sind weit weniger stoßempfindlich als HDD. Keine hat zwar im Betrieb keinen zu harten Störß registriert, aber auch wenn der Rechner ausgeschaltet ist, können zu harte Stöße die Platten schädigen und oft sieht es ähnlich wie hier aus.

Marker100 schrieb:

Code:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0033   041   041   005    Pre-fail  Always       -       1132
...
196 Reallocated_Event_Count 0x0032   007   007   000    Old_age   Always       -       2307
197 Current_Pending_Sector  0x0022   092   092   000    Old_age   Always       -       408
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0

Es gibt 1132 wiederzugewiesene Sektoren, wobei die HGST HDDs komischerweise oder keine im Rohwert anzeigen und diese hier scheinbar nicht alle, denn es gibt ja 2307 Wiederzuweisungen von einem oder mehreren defekten Sektoren und dazu noch 408 Sektoren die aktuell schwebende sind, wo also die Daten nicht mehr korrekt gelesen werden können und nicht zur ECC dahinter passen. Wo denen düften eine Menge auch defekt sein und so viele weitere Wiederzuweisungen kann der Controller gar nicht mehr verwalten, der aktuelle Wert ist da ja schon auf 7 gefallen.

Killer65 · 2. Dezember 2016

Jepp, die Platte ist hin. Tu dir was Gutes und bau dir eine unempfindlichere und vor allem leistungsfähigere SSD ein und installiere Win10 Clean. Mit dieser Art Frischzellenkur ist der Rechner wieder up2date.

Marker100 · 2. Dezember 2016

Ok, danke für eure Antworten.

Suche

Festplatte defekt?

Marker100

Lieutenant

Nero FX

Commander

Holt

Banned

Killer65

Lt. Commander

Marker100

Lieutenant

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